All purchases of Serenity Menu are final and non-refundable, except in specific cases listed below.
Eligible for Refund (within 24 hours)
You may request a full refund within 24 hours of purchase if:
- You have never injected or used the mod
- Your license has never been activated on any device
- You purchased the wrong product by mistake
Not Eligible for Refund
Refunds will not be issued if:
- You have already injected or used the mod
- Your license has been bound to HWID
- You were banned after using the mod online
- You simply changed your mind after activation
- You failed to read the product description
- "It doesn't work" without providing proof of issue
Chargeback = Permanent Ban
Opening a chargeback or dispute with your bank/PayPal/Stripe will result in:
- Immediate and permanent revocation of your license
- Blacklisting of your HWID and payment method
- No possibility of future purchases
How to Request a Refund
Email us within 24 hours at:
refund@serenitymenu.com
Include your transaction ID and reason. We usually process valid requests within 12–48 hours.